Job Description

About Graymont:

Graymont Medical is a portfolio of patient-first healthcare brands. Founded in Chicago in 2012, we help athletes and patients recover smarter with best-in-class orthopedics and durable medical equipment needs. We’re a small, tight-knit, purpose-driven organization with aggressive growth goals. Our family of businesses vary in focus, yet share one common goal – the quality of care we provide to people is our top priority.

Graymont Medical is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About this Position:

The Senior Warehouse Associate takes part in all activities that comprise the functions of a successful warehouse operation. In partnership with the Operations Manager – Warehouse, the Senior Warehouse Associate is responsible for maintaining proper inventory level and placing orders for inventory (including custom and special order products), shipping and receiving of assets and disposables, managing and administrating rental/serialized equipment and the cleaning/maintenance/tracking of that equipment, adhering to administrative procedures, maintaining a clean and efficient workspace and warehouse flow, training and working with other warehouse staff, and communicating and collaborating effectively with other operational teams (Patient Care, Orthotic Fitters, Service Technicians, Accounting, etc.) and external partners. The Senior Warehouse Associate is also responsible for executing the technical workflow for transfers/purchase orders/etc. in our IT systems and sales order updates in our billing/CRM system, etc..

The ideal candidate would have a strong understanding of and experience with logistics and inventory/warehouse management and have some experience and/or interest in the healthcare industry. The candidate should be a self-starter who is curious and motivated with a strategic, growth-oriented mindset who is passionate about providing excellent service in the most effective and efficient way possible. This is a unique opportunity for professional development within a fast-growing company, and to make a difference for those in need.

Essential Duties and Responsibilities

• Responsible for complete warehouse execution and improvement, including but not limited to inventory control, inventory cleaning/maintenance, receiving and shipping, purchasing, Brightree/NetSuite updates, and general maintenance of the warehouse properties.
• In partnership with the Operations Manager – Warehouse, train and develop warehouse staff.
• Serve as a main point of contact with suppliers and proactively work to reduce costs, streamline ordering and overall product, identify trends and new potential product opportunities, etc..
• Perform warehouse receiving/distribution activities. Manage and process all inventory movement daily including but not limited to approved purchase orders, transfers, service technician set-ups, Fed-Ex shipments, receiving, etc.. Ensure invoices, packing slips, orders, etc. are accurate.
• Maintain appropriate inventory levels throughout the warehouse. Provide recommendations to increase, decrease, consolidate, etc. product and inventory levels throughout the year. Maintain system to regularly count and manage inventory (ie. Cycle counts, quarterly inventory, seasonal min/max/reorder adjustments, etc.)
• Order equipment/product for the warehouse to ensure that it’s stocked appropriately and customers are able to receive proper units they need, including regularly purchased items, special order/custom items, etc..
• Execute the asset/rental equipment maintenance and record keeping activities to ensure a full working inventory. Ensure all incoming and outgoing assets are properly logged, cleaned, maintained/serviced, and processed in a timely fashion.
• Maintain a clean and efficient warehouse; provide recommendations to increase efficiency and effectiveness.
• Collaborate and communicate with all internal and external stakeholders. Communicate with suppliers, patients, clinicians, sales reps, service techs, and other managers in a timely and proactive way. Review and resolve all escalated matters in a timely manner in partnership with the Operations Manager - Warehouse.
• Perform other duties as requested.

This description is not all-inclusive and may be modified from time to time at the discretion of management.

Required Qualifications

Education and/or Experience:

• High school diploma or equivalent required, bachelor’s degree preferred
• Minimum 3 years of experience in warehouse/inventory
• Durable Medical Equipment or healthcare experience preferred
• Well versed in HIPAA requirements preferred

Competencies:

• Ability to take initiative to learn and effectively apply new learnings
• Strong self-starter with excellent organization skills and strong attention to detail
• Excellent computer skills and proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to learn, troubleshoot, repair, clean, and train others on all equipment
• Ability to show compassion towards others; excellent and effective listening skills
• Fluent in English, strong verbal and written communication skills
• Results-oriented self-starter and problem-solver with a ‘Can-Do’ attitude
• Exceptional relationship building, interpersonal skills and collaborative work style
• Display a high level of initiative, effort and commitment toward completing tasks efficiently
• Demonstrated ability to effectively perform work and achieve goals in a fast-paced, dynamic work environment
• Must possess a valid U.S. driver’s license.

Physical Demands/Working Conditions:

• Sitting/standing for prolonged periods of time – exceeding 8 hours per day
• Prolonged periods of screen time – exceeding 4 hours per day
• Ability to safely lift, push or pull 50-150 lbs. regularly
• Ability to operate lift equipment
• General/mild exposure to hazardous chemicals (non-flammable/non-toxic)
• Moderate stress due to numerous schedule and priority changes daily

The annual compensation range for this position is $55,000-$65,000.

What you can expect from us

• Benefits: Medical, vision, dental, parental leave, disability insurance, life insurance…and more! We are a healthcare company, after all.
• 401(k) with employer match. We’re planning for the future—and we want to help you do the same.
• Competitive compensation & generous PTO.
• A growth environment. The sky’s the limit.

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