Job Description

The Planet Group is seeking a CRM Project Coordinator to join one of our well-known global pharmaceutical clients.

The CRM Project Coordinator will play a pivotal role in our marketing efforts by managing our CRM marketing campaigns through various steps of the campaign process.

• Location : Hybrid in Irvine, CA (3 days on-site)
• Pay : $35-$38/hr+ depending on experience (W2 and benefit options)
• Duration : 2 years to start (potential for extension/conversion)

CRM Project Coordinator Responsibilities:

• Coordinate cross-functional marketing projects from inception to completion, ensuring alignment with business goals and deadlines.
• Assist with creative briefs, asset grid creation for internal design team and external agency.
• Collaborate with CRM team, our internal design team, and eternal agency to deliver high-quality marketing assets and materials.
• Develop project plans, set milestones, and allocate resources effectively to meet project objectives.
• Identify and mitigate project risks and proactively address issues as they arise.
• Communicate project progress, updates, and deliverables to stakeholders.
• Route all CRM jobs through appropriate stakeholders for approval and through Veeva Vault for regulatory, medical, legal, and compliance sign off.
• Ensure compliance with email marketing regulations and best practices, as well as the client's regulations and our product regulations.
• Proof/QA all emails, SMS/MMS, and Push Notification in detail before they are deployed to our consumers and customers.
• Engage our Call Center before large CRM deployments so they are aware of any consumer and customer questions that could come in.
• Prepare project status reports and ensure accurate documentation of project activities.

CRM Project Coordinator Qualifications:

• Attention to detail, highly organized, self-starter, autonomous yet collaborative, proactive, planner
• Proficiency: Microsoft office.

Job Tags

Similar Jobs