Job Description

We are seeking an experienced Business Analyst with strong expertise in Configure, Price, Quote (CPQ) systems or Service Order Management (SOM) . The ideal candidate will have hands-on experience in one or more of the following platforms:

• Steelbrick CPQ (Salesforce CPQ)
• Callidus CPQ
• ServiceNow SOM

This Business Analyst role requires a deep understanding of end-to-end Opportunity-to-Order processes , including requirements gathering, process documentation, workflow analysis, and collaboration with cross-functional teams to enable seamless business operations.

Key Responsibilities:

• Gather, analyze, and document business requirements related to CPQ or SOM systems.
• Evaluate current processes and identify areas for optimization within the Opportunity-to-Order lifecycle.
• Collaborate closely with technical teams, product owners, and business stakeholders to ensure requirements are clearly understood and implemented effectively.
• Support system enhancements, configuration updates, and integration efforts.
• Assist with testing, validation, and user acceptance processes.
• Prepare detailed process flows, functional documents, and reporting as needed.

Qualifications:

• Proven experience as a Business Analyst working with Steelbrick CPQ , Callidus CPQ , or ServiceNow SOM .
• Strong understanding of end-to-end sales and order management processes .
• Excellent analytical, communication, and documentation skills.
• Ability to work independently in a remote environment and manage multiple priorities.

Recap:

• Location: Fully Remote
• Type: 6-month Contract (with potential to extend)
• Rate: will vary dependent on relevant experience

If you think you're a good fit for the role, we'd love to hear from you!

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