Sales Development Representative (SDR) Manager Job at CTERA, Syracuse, NY

cWh6R0NGNVBOUk1EeDdjbVZhczNHRGZYcUE9PQ==
  • CTERA
  • Syracuse, NY

Job Description

CTERA Inc. is seeking a highly motivated Sales Development Representative (SDR) Team Lead to join our dynamic team, based in Syracuse, NY.

The SDR Team Lead plays a pivotal role in driving the front end of the sales engine by empowering, supervising, and developing a team of SDRs to identify, engage, and qualify prospective customers. This leadership position is ideal for professionals who thrive in fast-paced, growth-oriented environments and are passionate about cultivating a high-performing team that creates new business opportunities.

Responsibilities:
  • Manage, mentor, and motivate a team of SDRs, providing ongoing coaching, skills development, and performance feedback to help achieve individual and team goals
  • Oversee the team's research, outbound prospecting, and multi-channel engagement efforts to ensure best practices and outreach targets are consistently met
  • Establish and monitor lead qualification standards, ensuring SDRs effectively develop inbound and outbound leads into sales-ready opportunities
  • Collaborate with Account Executives and Marketing to align messaging, optimize handoff processes, and drive cross-functional success across lead pipeline management
  • Track, analyze, and report team activities, pipeline details, and KPIs in the CRM; leverage insights to refine outreach strategies and support accurate sales forecasting
  • Foster an environment of continuous improvement through experimentation, feedback, and sharing of industry trends and prospecting innovations

REQUIREMENTS

  • 2+ years of experience in sales development, inside sales, or a related field; understanding of outbound prospecting methods and best practices
  • Availability in the Syracuse office 3 days per week
  • Prior experience managing or leading an SDR or inside-sales team
  • Outstanding leadership, coaching, and motivational abilities with a focus on supporting SDRs to exceed outreach and qualification targets
  • Proven ability to communicate persuasively, establish rapport quickly, and deliver constructive feedback in a team setting
  • Strong organizational and multitasking skills, with a detail-oriented approach to managing team operations and individual development
  • Data-driven mindset, leveraging CRM systems, analytics, and outbound tools, and sales metrics for performance optimization and targeted improvements
  • Strong technical skills - Knowledge of the networking, IT/ storage/Security industry, as well as cloud-based solutions, is a plus

 

Job Tags

Work at office, 3 days per week,

Similar Jobs

ANIMAX

Mechanical Engineer II Job at ANIMAX

 ...puppet characters for the themed entertainment industry. As a Mechanical Engineer II , youll apply skills from industrial/manufacturing...  ...accredited or equivalent). ~510 years of relevant engineering experience; themed entertainment preferred. ~ Proficiency in... 

Medix™

Infusion Nurse - 248326 Job at Medix™

 ...Friday | 8:00/8:30 AM 5:00 PM Pay Range: $40$50/hr (DOE) Travel Role Must Have Reliable Transportation A leading ambulatory...  ...infusion organization is seeking an experienced Float Infusion Nurse (RN) to support multiple outpatient infusion centers across the... 

Berg Compliance Solutions

Office Manager Marketing Assistant Job at Berg Compliance Solutions

 ...responsible for multiple tasks, with a focus on implementing marketing campaigns to generate leads, acquire new customers and retain...  ...channels. As the Office Manager, you will be responsible for assisting the business owner with various projects and tasks, as well as... 

CSA Homecare

DSP (Direct Support Professional) Job at CSA Homecare

Now Hiring: Direct Support Professional (DSP) - $17.50/hr | Part-Time | Weekdays | CSA Homecare Location: Dallas, GA / Hiram, GA Hours: 20+ hours/week Monday through Friday, Every other weekend.Pay: $17.50 per hourStart Date: IMMEDIATE NEEDAre you a compassionate... 

Robert Half

Corporate Finance Associate Job at Robert Half

 ...Our client is searching a high-performing Corporate Finance Associate to help shape the companys growth trajectory and strategic direction...  ...field, with at least two years of experience in investment banking, corporate development, finance, or a similarly rigorous...