Research Operations Coordinator Job at Finch Brands, Philadelphia, PA

cWhQQURGOU5NQnNDeTdBclVxa3pIRGZUckE9PQ==
  • Finch Brands
  • Philadelphia, PA

Job Description

Research Operations Coordinator

The Research Operations Coordinator plays a key role in supporting the Community Insights Team by managing market research logistics and project coordination. This position is well-suited for those looking to get hands-on experience in market research, project management, and operational excellence.

As an integral junior team member, the coordinator will gain exposure to a wide range of real-world research projects across diverse industries, with opportunities to broaden their skills and take on greater responsibilities over time.

Main responsibilities:

  • Responding to and troubleshooting basic respondent inquiries and triage incoming issues
  • Recruiting/scheduling for online qualitative interviews/focus groups
  • Programming and leading quality assurance checks (QA) for research instruments and deliverables
  • Managing respondents and data quality in our research platform
  • Supporting account teams in driving logistics and management tied to kicking off new Finch communities when relevant

Required Experience & Skills

  • 0-1 years of experience is required, but ideal candidate will come with some history of applied business skills (via internship and/or entry level role)
  • Candidates will ideally have experience and interest in Business/Management, Operations, Communications, Project Management, or Market Research.
  • Proficiency in Outlook and MS Excel- including data manipulation, formulas, lookups, and formatting.

Required Candidate Attributes

  • Organized & attentive to detail, with an eye for catching errors & mistakes
  • Strong time management, with the ability to prioritize needs across multiple priorities at once
  • Exceptional communication skills, with the ability to write clearly and concisely
  • Process-oriented – motivated to create, refine, and follow repeatable systems to support research operations at scale
  • Willingness to learn/manage new tools or platforms
  • Customer service-oriented, leading with empathy and professionalism when engaging with internal team members and research respondents

Nice-to-Have Additional Skills or Experience

  • Experience in market research
  • Recruitment: knowledge of sample management and panel quality
  • Survey programming
  • Quality assurance
  • Experience in project management and/or vendor management
  • Prior experience supporting online communities or panels

Company Description

Finch Brands is a real-world brand consultancy. We exist to help brands win when it matters most. We do this by blending insight, intuition, and creativity to shape brand strategy and drive people to action.

Founded in 1998 by pioneering minds instrumental in the ascent of David’s Bridal and IKEA, the Finch Brands team has extensive experience building, running and growing successful brands. Along with years of agency service, this includes important tenures at Campbell Soup, Kimberly-Clark, Urban Outfitters, Target, and more.

Job Tags

Internship,

Similar Jobs

The Planet Group

Senior Project Manager - Wireless Communication - 642309 Job at The Planet Group

 ...Senior Project Manager Wireless Communication - 642309 Direct Hire Manchester, New Hampshire - Remote Must be located within 2-hour from Manchester, New Hampshire Salary Range: $90.00/hr $97.39/hr Overview The Senior Project Manager Wireless Communication... 

Pursuit

Sales Manager Job at Pursuit

Our client, an industry-leading and reputable home builder, is looking for a Sales Manager in the Northwest Florida area. This is a stellar opportunity with an innovative company! Compensation: - Salary + Commission - $$$ + OTE year 1!- Top Reps making $$$- Growth...

Russ Hubler Auto

AUTOMOTIVE PARTS MANAGER Job at Russ Hubler Auto

Join the Russ Hubler Automotive Family of Dealerships!! As an Automotive Parts Manager, you will play a crucial role in the success of Russ Hubler CDJR. Located in the beautiful city of New Castle, Indiana, our company offers a competitive compensation package ranging... 

Level 10 Construction

Project Engineer - Truckee Job at Level 10 Construction

The Truckee area Project Engineer is responsible for ensuring administrative, contractual, financial and technical aspects of the assigned project(s) being executed. Project Engineer will be reporting to the Project Manager and/or Superintendent. Job Responsibilities...

Steve Pescetti - State Farm Agency

Bilingual Licensed Insurance Sales - Spanish Job at Steve Pescetti - State Farm Agency

 ...Bilingual Licensed Insurance Sales - Spanish Location: MASTIC, NY, 11950 Salary: $48000.0 - $75000.0/year Experience: 0 Year(s) Steve Pescetti - State Farm Agency, located in Mastic, NY has an immediate opening for a full-time Bilingual (Spanish/English) Licensed...