Job Description

Job Title: Quality Technician - Medical Device

Duration: 12+ Months (Possible extension)

Location: Valencia, CA 91355

Onsite Role, 1st Shift

Responsibilities:

• The primary purpose of the position is to ensure product complaints are processed, reported and trended timely and accurately.
• Perform troubleshooting electronics circuits or mechanical failures to find root cause
• Able to use lab equipment (DMMs, Oscilloscopes, Microscopes, custom test fixtures, gauges, etc.)
• Document all investigation and analysis results in analysis portion of electronic complaint system
• Identify areas of improvement and participate in continuous improvement projects
• Train to all documents and procedures related to the job in a timely manner
• Assist in developing and qualifying test methods, data sheets, test fixtures, and testing equipment
• Perform product preparation activities including decontamination, bagging and tagging the product returns
• Perform transactions to receive RGA (Return Good Authorization) and scrap complaint product samples in SAP system.
• Perform physical scrapping and archiving of product samples
• Perform Product Record Review (paper record review) of non-return complaints (Review of DHR, Risk, Labeling, and other records)
• Use documentation systems to research information and generate Change Requests
• Perform lab maintenance and ensure equipment is calibrated

Education/Experience:

• AA Degree or equivalent work experience in related discipline and 1 year of related experience
• 2+ years of experience in failure analysis lab or equivalent
• Good verbal/written communication skills
• Intermediate computer skills with Windows and MS Office tools
• Must be detailed oriented and quality minded
• Med device experience a plus

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