Job Description

J-1 Visa Exchanges is a Designated U.S. Department of State sponsor, promoting cultural exchange. The Exchange Visitor Programs provides countless opportunities to international students and professionals looking to travel and gain experience in the United States.

At J-1 Visa Exchanges, we are truly passionate about cultural exchanges. Our founder has been active in international exchanges for 30 years. In today’s interconnected world, we believe that international exchanges open our eyes to cultural differences, encourage cultural interaction and promote better understanding between people.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

Intake & Compliance

• Receive, review, interview and assist in vetting exchange visitor applications for sponsorship into J1X’s program designation in tandem with Program Specialist/Program Development Team.
• Logistically coordinate consular, pre-arrival and orientation of sponsored exchange interns and trainees.
• Create and maintain consulate reports, arrival reports, orientation reports, insurance records, CRM and SEVIS records.
• Assist with program changes and processes such as transfers, extensions, amendments, deviations, etc.

Advisement & Engagement

• Interact with various students and professionals in the exchange visitor program to provide guidance and support throughout their program.
• Engage with exchange visitors through various social media platforms by planning, designing and analysis of social media posts.
• Support digital communications, including content research, creation and analysis.
• Advise exchange visitors of their program requirements, visa regulations, assist with questions related to relocation and transition (such as housing, banking, taxes, etc.) and assist with insurance questions and claims for respective exchange visitors.

What You’ll Bring

• Knowledge of J-1 Visa Programs, mission, values, and services.
• Strong empathy and cultural sensitivity.
• Active listening and conflict-resolution skills.
• Proven ability to take initiative and exceed targets.
• Comfortable taking calculated risks to achieve goals.
• Creative problem-solving and innovative thinking.
• Proactive in exploring new trends and opportunities.
• Strong collaboration and teamwork skills.
• Passion for exchange programs and career development.
• Professional, respectful, and mission-driven in all interactions.

Education and Experience:

• Bachelor's Degree or equivalent combination of education and experience.
• Must be a U.S, citizen or permanent resident of the United States in order to be a Designated School Officer or Alternate Responsible Officer for the Department of Homeland Security's SEVIS system.
• Must have previous client relationship management, customer service, or program management experience.
• Knowledge of immigration regulations related to J visa categories
• Prior experience in marketing and/or content creation
• Prior international and/or educational experience strongly preferred
• Prior SEVIS experience preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

EEO Statement

The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please note that this job description is not designed to cover all activities, duties, or responsibilities. Activities duties and responsibilities may change at any time with or without notice.

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