Job Description

Who we are:

Welcome to BookedBy, an industry-leading business management solution and scheduling software for salons, spas, and barbershops everywhere. BookedBy — with headquarters in Austin, TX — features more than 100 employees across three continents and powers thousands of locations worldwide with top brands such as Sport Clips Haircuts, Diesel Barbershop, Perfect Look, Sharkey’s Cuts for Kids, Hairzoo, and more. Founded in 2011, BookedBy’s scheduling platform has more than 60 million bookings annually and enters an exciting growth phase into other service-based businesses.

Role Description:

We’re looking for a creative, strategic, and technically curious hybrid Product Designer - Product Manager with strong design sensibilities to lead the evolution of our service verticals and point of sale platform. In this hybrid role, you’ll blend product strategy with hands-on design thinking to deliver intuitive, efficient, and AI-enhanced experiences. You'll collaborate with cross-functional teams to define product vision, lead execution, and ensure that design and functionality work in harmony to create outstanding user experiences.

AI is a tool in your toolkit—not the center of the product—but your ability to apply it thoughtfully will help us push the boundaries of what's possible.

Key Responsibilities:

• Own the full product lifecycle, from identifying opportunities to delivering polished, high-impact features across web and mobile platforms.
• Leverage AI and machine learning capabilities to improve usability, automation, and personalization in ways that meaningfully serve user needs.
• Shape product vision and strategy in collaboration with stakeholders, engineering, and data science teams—always through the lens of user experience.
• Lead and contribute to UX/UI design efforts by creating wireframes, prototypes, and user flows that align with product goals and customer behavior.
• Synthesize user research, data insights, and competitive analysis into actionable product plans that balance technical feasibility, business value, and design excellence.
• Collaborate cross-functionally to deliver intuitive, accessible, and efficient interfaces while ensuring timely delivery and iteration of features.
• Advocate for design-driven decision making, ensuring that AI-enhanced capabilities are grounded in real user problems, not just technical novelty.
• Communicate effectively across teams and leadership, sharing your product roadmap, design rationale, and vision for intelligent experiences

Qualifications and Skills:

• 5+ years of experience as a Product Manager, Product Designer, or in a hybrid PM/design role, with a strong record of delivering impactful digital products.
• At least 1+ year of experience incorporating AI or ML features into a customer-facing product.
• Strong background or working knowledge in UX/UI design, including interaction design, usability principles, and design tools (e.g., Figma, Sketch).
• Excellent analytical skills, with experience in product metrics, A/B testing, and user behavior analysis.
• Demonstrated ability to define and drive product vision and roadmaps, particularly in SaaS or technology-driven environments.
• Strong communication skills—you can articulate product ideas and design choices clearly to both technical and non-technical audiences.
• Comfortable working in fast-paced, agile teams, adapting quickly to change while staying focused on delivering user value.
• Experience aligning design systems and component libraries with evolving product needs is a plus.

*Must be located in Texas, interviews will be onsite.

What we offer:

Join an energetic, fast-growing global team where you'll have the opportunity to take on new challenges and advance your career. With continuous growth and development, you'll have endless potential to shape your future alongside us! Our benefits include:

• Comprehensive Medical, Dental, & Vision Insurance to keep you and your family healthy.
• 15 Days of Paid Time Off to recharge and enjoy life outside of work.
• Hybrid Work Schedule: In-office Monday, Wednesday & Thursday, with Flex Days Tuesday & Friday to work remotely.
• In-Office Gym to help you stay active, healthy, and energized throughout the day.
• Opportunities for Professional Development with access to courses and learning resources to help you grow your skills and advance your career.
• Stock Options

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