Job Description

BASIC PURPOSE: To maintain port services costs data and work with a worldwide network of port agents and service providers to ensure NCLH port services management forecasts, budgets, prepays and records all port expenses accurately, maintains strong working relationships with our destination partners, so they continue to provide the highest quality services for our vessels and guests at the best value for the company.

POSITION RESPONSIBILITIES:

• Request Port Agents and service providers to submit port expenses forecasts in accordance with vessel deployment, marine operations requirements, and corporate financial goals.
• Analyze port expenses submissions by reviewing cost trends, published tariffs and apply knowledge of operational requirements to update financial forecasts. This process is critical to ensuring NCLH issues accurate port services prefunding and monthly accrual of port expenses.
• Apply knowledge of port services costs, and operational needs, to support our Payment Services team to generate critical prefunding to our destination partners, Prefunding operations ensures NCLH has the necessary services ready to serve our vessel without interruption.
• Review port services forecasts variances to ensure proper recording of monthly expenses. This step provides management with visibility to potential issues, and data for updating budget guidance.
• Lead team in performing analyses of destination Port Authorities, Terminal Operators, and vendor service providers to ensure our voyages include the latest regulatory and operational changes, including compliance with service agreements and contracts.
• Analyze cost structures and work with Manager Port Services to identify areas for improvement and cost reductions.
• Evaluate current processes and recommend improvements for optimizing port services and enhance efficiency.
• Serve as the primary point of contact with destination services / invoice processing team.
• Assist Manager in preparing annual budgets and monthly forecasts. This process merges all the knowledge gathered from port agents and governments, variance analyses and vessel operation trends.
• Assist Manager in preparing Government Taxes, Port Expenses and Fees (GTPEF) charges for all vessel deployment.
• Assist Manager in preparing voyage reconciliations to ensure proper collection of GTPEFs. This step is critical to meeting our financial goals, and ensuring we collect enough funds from guests to cover operating expenses. This process includes issuing onboard credits when necessary.
• Provide guidance and training to Port Services Analysts.
• Maintain contact information of our worldwide service providers.

KNOWLEDGE AND EXPERIENCE:

EDUCATION: Bachelor's Degree in Business Administration or Bachelor's degree in another field with at least 2 years of experience in Finance.

EXPERIENCE: Minimum 2 years of experience in business environment is required. Cruise Industry experience is highly preferred.

KNOWLEDGE & SKILLS: Strong working knowledge of Excel to calculate advanced formulas, Pivot Tables, and VLookups. Must be detail-oriented and organized with strong work ethic. Excellent interpersonal skills in order to effectively interface with all levels of personnel throughout the organization and with external agents. Understanding of Port Operations & Port Charges is preferred.

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