Job Description

About the Role:

As a key member of our Client Experience Team, the Office Coordinator ensures daily operations run smoothly while helping to create a welcoming, well-organized environment for both clients and employees. This is a Monday–Friday, in-office position that’s ideal for someone who enjoys keeping things running behind the scenes, solving small tech puzzles, and making people feel supported and informed.

Key Responsibilities:

Office & Facilities Management

• Maintain a clean, organized, and efficient office environment
• Track and manage office supplies, inventory, and employee devices
• Process incoming and outgoing mail and deliveries
• Keep common areas stocked with snacks, beverages, and essential supplies
• Decorate the office for holidays and seasonal events to help create a fun, engaging atmosphere

Technology & IT Support

• Set up laptops, phones, and other equipment for employees
• Provide tier-one IT support and escalate more complex issues as needed
• Maintain an up-to-date inventory of devices and tech assets

Communication & Client Support

• Answer incoming calls and route them to the appropriate person or department
• Serve as backup for lead intake when needed
• Welcome and assist in-office visitors with a warm, professional presence

Event & Meeting Support

• Help coordinate team events, meetings, and staff activities
• Support logistics such as meeting room setup, food orders, and tech check-ins

Job Requirements:

• 1–2 years of experience in office coordination, customer service, or administrative support
• Strong multitasking and organizational skills
• Comfortable with basic tech troubleshooting and device management
• Excellent written and verbal communication skills
• Friendly, proactive, and team-oriented attitude
• Proficient in Microsoft Office and/or Google Workspace

Preferred Skills:

• Conversational or fluent Spanish
• Experience using Microsoft Excel for basic tracking and reporting
• Familiarity with IT ticketing systems or inventory tools

Compensation:

• Starting pay range for this position is $20-25/hour, based on a variety of factors.

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