Job Title: Member Advocate
Location: Onsite – Dallas, TX 75244
Job Type: Full-Time
Pay : $23/hour with quarterly bonuses
Position Summary:
Are you a customer-service focused, detail-oriented professional looking to join a fast-paced financial advocacy group experiencing tremendous growth? If so, you may be the perfect fit for our team! As a Member Advocate , you will support our members in accessing funding programs to obtain their prescribed specialty medications. You will assist members throughout the enrollment process, ensuring timely access to available funding through proactive follow-up with members, pharmacies, and healthcare providers—while also supporting therapy adherence.
Our Advocates serve as direct representatives of our organization and play a vital role in our overall success.
Key Responsibilities:
Daily Workflow:
Software & Systems Used:
Performance Metrics:
We're looking for individuals who are self-starters with a team mindset —people who will jump in and help where needed to keep things moving.
What We’re Looking For:
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