Job Description

Position Summary

The HR Manager – Distribution Center is responsible for overseeing all HR-related functions within the DC, with a strong emphasis on employee relations, workforce engagement, and regulatory compliance. This is a very hands-on role, requiring daily presence and interaction on the floor with employees and managers. The HR Manager serves as a key partner to DC leadership to support a productive, safe, and inclusive work environment. They ensure consistent application of policies, address employee concerns proactively, and promote positive employee experiences at all levels.

• Serve as the primary point of contact for all employee relations matters including coaching, discipline, conflict resolution, investigations, and terminations.
• Partner with DC leadership to foster a positive work culture through clear communication, coaching, and engagement initiatives.
• Partner with staffing agency to manage temporary headcount, ensuring alignment with productivity needs.
• Be the primary point of contact for payroll and benefits-related inquiries, supporting employees with timely and accurate information.
• Lead site-specific initiatives for employee engagement, retention, and recognition.
• Provide HR support for daily DC operations such as attendance management, corrective actions, and accommodations.
• Collaborate with safety and operations teams to ensure a healthy, safe, and compliant workplace.
• Investigate and resolve complaints regarding harassment, discrimination, or other sensitive concerns; maintain thorough documentation and reports.
• Interpret and apply federal, state, and local employment laws to ensure policy compliance and mitigate risk.
• Conduct training for supervisors on key topics including performance management, documentation, conflict resolution, and compliance.
• Partner with the corporate HR team on benefits administration, performance management cycles, and company-wide initiatives.
• Support implementation and communication of policy changes at the site level.
• Represent HR during audits, legal inquiries, or investigations as required.

Education and Experience

• Bachelor’s degree in Human Resources, Business, or related field required.
• 10 years of progressive HR experience, preferably in a distribution environment.
• SHRM-CP or SHRM-SCP certification highly preferred.

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