General Office Clerk Job at MMC Group LP, Irving, TX

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  • MMC Group LP
  • Irving, TX

Job Description

Job Title: Recruitment Admin / Client Support Admin

Location: Onsite Las Colinas, TX (Irving, TX)

Employment Type: Temporary, Contract | Duration: 6–12 Months

Hours: Full-time, 40 hours/week with overtime as needed

  • Phase 1: 8:00 AM – 5:00 PM
  • Phase 2: 7:00 AM – 4:00 PM

Position Overview

We are seeking a detail-oriented and proactive Recruitment Admin / Client Support Specialist to support a high-volume ramp-up project. This temporary position (6–12 months) will evolve across two phases - starting with recruiting administration and onboarding support and progressing into employee performance tracking and client coordination. This is an exciting opportunity for someone who thrives in a fast-paced, service-focused environment and enjoys both administrative precision and employee interaction.

Ideal Candidate Profile

You are an agile and solution-oriented professional who thrives in a dynamic environment. From pre-employment logistics to employee performance tracking, you can seamlessly shift between administrative duties and people support. You bring professionalism, urgency, and compassion to everything you do.

Phase 1: Recruiting Administration & Candidate Support

  • Assist recruiters with document collection and general administrative support
  • Follow up with candidates regarding drug testing and chain of custody forms
  • Ensure candidates meet BYOD (Bring Your Own Device) requirements and gather required documentation
  • Update and maintain SharePoint rosters in real time
  • Conduct expectation-setting calls with candidates prior to their start date
  • Distribute new hire logistics such as schedules, location info, and materials lists
  • Lead or support virtual new hire orientation sessions
  • Record detailed candidate interaction notes in the ATS
  • Perform weekly check-ins to verify continued interest and engagement
  • Gather data to populate rehire reports for client submission

Phase 2: Employee Performance & Client-Facing Support

  • Monitor attendance, manage time-off requests, and track IT issues for remote employees
  • Provide coaching to employees on performance expectations and accountability
  • Conduct performance, attendance, and behavior-related discussions within 36 hours of feedback
  • Escalate employee issues to internal stakeholders as appropriate
  • Accurately document all interactions and coaching in the ATS and Excel Tracker Spreadsheet
  • Maintain SharePoint records related to performance, attendance, and technical issues
  • Process employee terminations based on client confirmation of assignment end in the ATS

Qualifications

  • Prior experience in recruiting support, HR coordination, or administrative roles
  • Strong organizational skills with attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office Suite, SharePoint, and ATS platforms
  • Ability to manage multiple priorities and maintain professionalism in sensitive situations
  • Strong problem-solving mindset and the ability to work both independently and collaboratively
  • Commitment to confidentiality and a candidate-first approach

Job Tags

Full time, Work at office, Remote work, Shift work,

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