Job Description

Summary

We are seeking a dedicated and experienced Franchise Manager to oversee the operations of our franchise locations. The ideal candidate will possess a strong background in hospitality and culinary management, with a focus on delivering exceptional customer service. This role requires effective leadership skills to train and develop staff while ensuring adherence to brand standards and operational excellence.

Duties

• Manage day-to-day operations of franchise locations, ensuring compliance with company policies and procedures.
• Train, develop, and mentor franchise staff in areas such as food handling, customer service, and hospitality best practices.
• Conduct regular evaluations of franchise performance, providing feedback and implementing strategies for improvement.
• Collaborate with franchise owners to enhance operational efficiency and drive sales growth.
• Oversee inventory management, ensuring adequate stock levels while minimizing waste.
• Maintain high standards of cleanliness and organization in all areas of the restaurant or establishment.
• Lead recruitment efforts by conducting interviews and selecting qualified candidates for various positions within the franchise.
• Foster a positive work environment that encourages teamwork and employee engagement.

Experience

• Proven experience in a managerial role within the food service or hospitality industry, preferably in casual dining settings.
• Strong understanding of culinary operations, food handling practices, and health regulations.
• Demonstrated leadership abilities with experience in training development and team management.
• Excellent customer service skills with a passion for enhancing guest experiences.
• Background in hotel management or bar operations is a plus but not required.

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