Field Service Technician Job at Wabtec Corporation, Norcross, GA

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  • Wabtec Corporation
  • Norcross, GA

Job Description

What will your typical day look like?

Field Technician Duties and Responsibilities:

  • Attention to detail while in the field to spot mechanical defects
  • Ability to use Electronics Test Equipment (Multimeter, RJ45 Cable Tester, Oscilloscope)
  • Computer Skills (Word, Excel, PowerPoint)
  • Can create instructions documentation
  • Strong customer service skills while on the phone / onsite
  • Able to use some common mechanical tools (Wrenches, drill, and heavy-duty tools)
  • Has the Ability to lift 50 lbs. in the field.
  • Excellent Communication (Verbal and Written)
  • Installation and Maintenance (Installing, configuring, and maintaining equipment onsite).
  • Site Monitoring and reporting of mechanical failures of the system component.
  • Diagnosing and resolving technical issues for all Machine Vision equipment in the Field.
  • Keeping records of service calls (Jira Tickets), installations, and Maintenance Service repairs.
  • Diagnosed and solved problems efficiently while on-site/ remote support
  • Troubleshot and repaired mechanical and electrical components.
  • Training the customers on the proper use and maintenance of equipment.
  • Performing Annual Maintenance Calibration (KinetiX Machine Vision Systems)
  • Follow the railroad industry regulations and safety protocol while working on-site.
  • Performing routine inspections and preventive maintenance
  • 10-15% of travel requirement (international and domestic)

What do we want to know about you?

Education Requirement:

  • High School Diploma (Electrical and Mechanical with 1 to 2 years of working experience in the field)
  • Associate/bachelor’s degree (Electrical and Mechanical with 3 to 7 years of working experience in the field)

Job Tags

Work experience placement, Remote job,

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