Job Description

About Adelante Healthcare

Adelante Healthcare is a mission-driven organization committed to providing compassionate, comprehensive care to underserved communities across Arizona. We believe healthcare is a human right — and we are building a workplace where every employee feels valued, supported, and empowered to make a difference.

Position Summary

As an Employee Relations Specialist, you will play a vital role in cultivating a positive, inclusive, and high-performing workplace. You will serve as a trusted resource for employees and leaders, helping navigate workplace challenges, drive engagement, and support meaningful transitions. This role blends strategic HR support with direct relationship building — ideal for someone who thrives on empathy, problem-solving, and impact.

Key Responsibilities

· Partner with managers and supervisors to address employee relations issues with fairness, consistency, and alignment to Adelante’s values.

· Investigate and resolve employee concerns and complaints with professionalism and discretion.

· Support coaching, corrective action, and performance management processes

· Facilitate employee feedback initiatives including exit interviews, stay interviews, and pulse surveys.

· Manage engagement and recognition programs that celebrate contributions and foster retention.

· Serve as a knowledgeable resource on benefits and total rewards, including open enrollment, qualifying events, ADA, FMLA, and leave of absence processes.

· Ensure compliance with employment laws and internal policies.

· Identify opportunities to improve HR processes and enhance employee experience.

· Travel periodically to clinic sites across the Valley to support onsite engagement.

Qualifications

· Bachelor’s degree in human resources, Labor Studies, Business, or related field

· 2–5 years of experience in HR, with a focus on employee relations, engagement, and benefits

· Strong working knowledge of employment law and HR best practices (FMLA, ADA, EEOC, FSLA, etc.)

· Experience conducting investigations and resolving workplace concerns.

· Excellent communication and interpersonal skills — able to build trust across diverse teams.

· Proficiency in Microsoft Office and HRIS platforms (Paycom, ADP, UKG/Kronos, Workday, etc.)

· PHR or SHRM-CP certification preferred.

· Bilingual (Spanish/English) preferred.

· Valid Arizona driver’s license and ability to obtain Level 1 Fingerprint Clearance Card

What We Offer

· A values-driven culture rooted in compassion, excellence, and respect.

· Opportunities for professional development and internal growth

· Comprehensive benefits including medical, dental, vision, and retirement.

· Generous PTO and paid holidays

· The chance to make a meaningful impact in the lives of others — every single day.

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