Job Description

The Company

Caring Gene ® Healthcare Career Pathways, Inc. (CG), an affiliate of Iroquois Healthcare Association, is a non-profit healthcare workforce development organization promoting career pathways training in healthcare.

The Program

We have an exciting opportunity available for an Educational Case Specialist for our growing team of professionals.

The Role

The Educational Case Specialist will assist students pursuing healthcare credentials by providing foundational support throughout their educational journey. They will focus on offering guidance, facilitating access to resources, and supporting students with basic academic and career-related inquiries, while collaborating closely with the Regional Educational Case Managers and other team members.

Essential Duties and Responsibilities:

· Conduct initial intake process for potential Caring Gene® students

· Reach out to prospective students to gather any missing information required for their application

· Maintain accurate records of student participation and basic progress updates.

· Assist in connecting students with appropriate support services and resources.

· Support job placement activities by providing basic application assistance.

· Participate in data collection for program reporting under the supervision of senior staff.

· Collaborate with internal team members to enhance student engagement and program offerings.

Qualifications:

· Associate’s degree in Education, Social Work, Psychology, Human Services, or a related field (Bachelor’s degree preferred).

· Previous experience in an educational support or administrative role is a plus.

· Basic understanding of challenges faced by post-secondary students.

· Strong communication and interpersonal skills.

· Ability to manage tasks independently while working collaboratively in a team.

· Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

· Experience with CRM systems (e.g., Salesforce, HubSpot) is a plus.

· Willingness to travel within the region as needed.

Reports To: Caring Gene ® Director of Educational Support Services

Employment Type: Full-time, grant-funded position through March 31, 2027

Job Function: Case Management support

Industries: Non-profit Organizations

Join our team and support an exciting initiative in healthcare workforce development. We offer competitive compensation packages, comprehensive benefits, and opportunities for growth. Apply today to be considered for this opportunity.

Benefits:

• 401(k)
• 401(k) matching
• Bonus/variable pay
• Paid time off – 30 days plus 12 paid holidays
• Flexible schedule
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance
• Employee Assistance program

Physical setting: This position requires reporting to the Clifton Park, NY office at least 3 days per week. Remote work may be considered after 90 days at the supervisor's discretion.

Schedule: Monday to Friday, standard 37.5-hour work week.

Salary Range: $52,000 - $62,000 per year.

Caring Gene® Healthcare Career Pathways, Inc. (CG) does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor(s).

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