Job Description

BEST SCHEDULE IN THE BIZ!

We’re looking for a high-performing Director of Operations to oversee operations for a quick-service, high-volume restaurant brand. If you’re a hands-on, people-focused leader who thrives on building strong teams, delivering operational excellence, and growing a brand—this role is for you.

You’ll lead multiple corporate and licensed units, drive performance, support new store openings, and ensure every location delivers speed, consistency, and an exceptional guest experience. With 80% travel, this is a field-first role where you'll be in the action—coaching, solving, and leading from the front.

When our restaurants pause during the academic off-season, you’ll enjoy a rare hospitality perk: real work-life balance with generous PTO.

What You’ll Do:

• Lead day-to-day operations across fast-paced, high-volume locations, ensuring brand standards and top-tier execution
• Train and develop general managers and high-potential team members
• Conduct regular audits and operational assessments, addressing gaps and elevating performance
• Support new restaurant openings, pop-up activations, and brand events
• Build strong relationships with licensees and local teams, offering operational guidance and support
• Analyze financial data to drive results in labor, food cost, and overall profitability

What You Bring:

• 3+ years of multi-unit or senior-level QSR/fast casual leadership
• Proven success in quick-service, high-volume environments
• Strong people leadership and training experience
• Exceptional communication skills and a collaborative leadership style
• Willingness to travel up to 80%, including local and national trips
• Adaptability, grit, and a “lead-by-example” mentality

Perks & Culture:

• Achievable bonus
• Generous paid time off during academic breaks and major holidays
• A chance to shape a fast-growing brand with a supportive, people-first culture
• Health and dental insurance
• 401k

This is more than an operations job—it’s a rare opportunity to lead a growing region, build great teams, and help define the future of a dynamic quick-service brand.

Apply now and bring your leadership to the next level.

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