AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland. Driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless silhouettes for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St Gallen embroidery and pioneering digital photo printing techniques.
Your impact to the business
Your primary focus as a Client Advisor will be to grow the Ready-to-Wear business while simultaneously developing handbag and accessories categories. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, your goal will be to build lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding boutique operating processes.
You possess entrepreneurial spirit, passion for the brand, you can exemplify the company’s values and knowledge of the luxury/retail business. You have a passion for providing excellent service and you partner with the sales team and store leadership on key initiatives that support and drive sales and KPI targets.
Essential Functions
· Achieve and exceed individual Sales Goals and metrics
· Demonstrate strong product expertise
· Build and maintain client book as well as gain new clients
· Resolves client issues in a timely manner
· Proficient and accurate use of the POS system
· May be responsible for opening/closing the boutique as needed
· Participate in in stocking the store
· Maintain visual merchandising standards per company VM standards
· Be a positive role model
· Always maintain professional communication with store management, peers and clients
· Participate in monthly meetings and trainings
· Maintain a professional appearance and follow AKRIS uniform guidelines
Knowledge and Skills
· Passion for human relationships, luxury, fashion, art, and design
· Tech savvy; ability to use and learn different software programs
· Excellent communication (verbal and written) skills, demonstrated passion for working as a team and strong drive for business results
Requirements
· Previous luxury/contemporary Retail sales experience
· Position requires prolonged periods of standing/walking around store
· Ability to lift/move up to 25 lbs.
· Able to work a flexible schedule, including holidays and weekends
· RTW experience preferred but not required
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AKRIS is an equal opportunity employer. We are proud to employ talent from many different backgrounds, experiences, and identities. We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard.
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