Job Description

Billing Coordinator

Job Summary: CRG’s rapidly growing transportation client in Southwest Charlotte is seeking a Billing Coordinator to join their team! The Billing Coordinator will be responsible for compiling billing packages for Maintenance & Refurbishment (M&R) and Road Service Damages. This individual will also assist with resolving customer claims and disputes related to Maintenance & Refurbishment billing.

Company Summary: Our Transportation and Logistics client, with an annual revenue of nearly $80 million, has generated consistent growth through expansion, acquisition, and innovation. It currently has over 500 locations and is the largest intermodal equipment provider in the industry. Since 2014, CRG has placed over 200 employees within this organization, which is consistently rated high among its employees for having an excellent benefits package, collaborative work culture, and passion for giving back to the community.

Opportunity: Contract

Compensation: $23/hour

Schedule: Monday-Friday, 8am-5pm

Location: Charlotte, NC - 100% REMOTE (initial onsite training)

Responsibilities

• Compile backup and create cover sheets for invoicing on 3rd party damages to company equipment.
• Evaluate vendor invoices and photos for damages versus wear and tear as per company policies and Association of American Railroads (AAR) rules.
• Understand the customer billing relationships to ensure invoicing to correct customer.
• Calculate invoice totals as per amounts allowed under customer contracts company policies.
• Research equipment activity in company’s tracking system to verify location of equipment to ensure invoicing to responsible 3rd party.
• Review billing packages created by the field staff for accuracy.
• Assist M&R Billing Specialists in resolving customer issues/disputes.
• Communicate with the field staff regarding any issues for resolution.

Qualifications

• College degree highly preferred.
• 2 years of transportation or billing experience preferred.
• Excellent verbal and written communication skills.
• Ability to identify problems and seek solutions.
• Ability to work independently and efficiently in a KPI-driven environment.

CRG Benefits

CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment.

Benefits Options :

• Medical / Health Insurance ( Multiple Plan Options ).
• HSA and FSA Options ( CRG will match $500 of your HSA contributions!).
• Vision and Dental Insurance.
• Virtual Visits for Urgent Care, Psychiatry, and Therapy.
• 401K - CRG matches up to 4%!
• Life and AD&D Insurance.
• Long-Term & Short-Term Disability Insurance.
• Accident, Hospital, & Critical Illness Insurance.

Category Codes: JN001, JN002

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