Job Description

Position Summary:

We are looking for a proactive and experienced Special Services/Area Manager to lead specialty cleaning projects and oversee multiple client sites. You’ll manage teams, deliver top-quality service, maintain client relationships, and ensure smooth operations for services like floor care, carpet cleaning, detailed cleaning, and post-construction cleanup.

Key Responsibilities:

• Manage day-to-day operations of specialty cleaning projects across multiple sites.
• Schedule, dispatch, and supervise cleaning crews.
• Work with operations and account managers to coordinate project schedules.
• Visit job sites to ensure high-quality work, safety, and customer satisfaction.
• Build and maintain strong client relationships; handle concerns quickly and professionally.
• Ensure proper use and availability of specialized tools and cleaning equipment.
• Train and mentor staff to meet performance and safety standards.
• Support hiring, onboarding, and development of new team members.
• Track labor hours, supply use, and project costs to stay within budget.
• Complete reports, work orders, and other documentation accurately and on time.
• Respond to urgent service requests or last-minute changes with flexibility.
• Ensure company vehicles are clean, stocked, and maintained properly.
• Promote a team-first, safety-focused work culture.

Qualifications:

• High school diploma or GED required.
• 3–5 years of supervisory experience in janitorial, facility maintenance, or a related field.
• Strong knowledge of floor care, carpet cleaning, and specialized cleaning techniques.
• Ability to manage multiple sites and teams efficiently.
• Excellent communication, leadership, and customer service skills.
• Comfortable using scheduling tools and basic computer systems.
• Valid driver’s license with clean driving record.
• Willingness to work flexible hours (evenings/weekends as needed).
• Must be a U.S. Citizen or Permanent Resident.
• Bilingual in English and Spanish – Required

Expertise In:

• Specialty cleaning services including carpet and floor care
• Team supervision and workforce scheduling
• Quality control and safety standards
• Client relationship management
• Budget and cost control for projects
• Recruiting, training, and mentoring field staff
• Use and maintenance of specialized janitorial equipment
• Emergency response and service flexibility

Benefits:

• Monthly vehicle allowance
• Monthly phone allowance or company-provided phone
• Health, dental, and vision insurance (Evergreen covers $1,000/month for health, 100% for individual dental & vision)
• Paid time off and holidays
• 401(k) with company match
• Opportunities for career growth
• Supportive, team-oriented environment

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